Terms of use · Prized Art

Version 2026-11-08

Last updated 8 November 2026

1. Who we are and what Prized Art does

Prized Art Limited ("Prized Art", "we", "us") runs an online marketplace and QR label system for original art. We connect artists, venues (cafes, hotels, offices, galleries and similar spaces), collectors and buyers in the United Kingdom. We provide the website, tools, secure checkout, and payouts. We are not the seller of art listed by artists unless we say so in writing for a specific listing.

2. Who these terms apply to

Collectors and buyers browse, message, buy, rent, commission work, and post open briefs.

Artists list work, apply for wall space, accept commissions, pitch briefs, sell and rent through the platform, and sign the Artist agreement.

Venues publish wall listings, review applications, host placements, earn an agreed share of sales from their walls, and sign the Venue agreement.

Platform administrators operate the service, moderate content, handle support and disputes, and configure platform settings. Admin actions are logged.

3. Accepting these terms

You accept these Terms of use when you tick the box at registration, when you buy or rent as a guest, or when you continue to use the platform after we publish an updated version. Artists and venues must also accept the Artist agreement or Venue agreement. You must be 18 or older and able to enter a contract. If you act for a business, you confirm you can bind it.

4. Your account

Give accurate details and keep them up to date.

Keep your login secure. You are responsible for activity on your account.

Use one account per person for each role. Do not share logins.

We may suspend or close accounts that break these terms, harm others, or are used for fraud.

5. Prices, commission and payouts

Buyers pay the listed price shown at checkout. We do not add a separate buyer fee on top of that price. Delivery, taxes and duties are shown before you pay.

Platform commission is taken only from the artist's side of completed sales and rental payments. The rate shown on our pricing page applies (currently 10% of the amount the buyer pays for the work or rental). Collectors and venues do not pay this commission.

If a work sells from a venue wall, the venue share agreed in the placement is also deducted from the artist's proceeds. It is a percentage of the sale price. It is not added to the buyer's price. Venues do not pay Prized Art a commission on wall sales.

Payments are processed through secure checkout and regulated payment partners. Card details are handled by those partners, not stored on our servers. Artists and venues must complete payout onboarding before we can pay them.

We release payouts after the buyer's payment has cleared and any delivery or holding period has ended. We may hold funds while a dispute is open.

Artists and venues are responsible for their own tax, including VAT where it applies.

6. Buying original art

A sale is a contract between the buyer and the artist (or the owner of the work). We act as the artist's payment agent to collect funds and pass on the balance after commission and any venue share.

You may buy from a catalogue page or by scanning a QR wall label on a placement. Guest checkout creates an account for the email you give so you can track the order and certificate.

Each physical work is unique. If two people try to buy the same work, the first completed payment wins; other attempts are cancelled and refunded.

Where UK law gives you cancellation or refund rights for distance sales, those rights are set out in section 7 and are in addition to your statutory rights.

7. Returns, cancellation and refunds

For online or QR purchases, UK consumer law generally gives you 14 days from delivery to cancel, unless the work is made to your specification or clearly personalised. Tell us in writing. You pay return shipping unless we agree otherwise, and the work must return in the same condition. We refund within 14 days of receiving it. If a work arrives damaged or is not as described, contact us within 14 days for repair, replacement or refund. Nothing here limits rights that cannot be excluded by law.

8. Offers, commissions and open briefs

Collectors may make offers on listed works where the artist allows it. Accepting an offer creates an order at the agreed price through secure checkout.

Commissions and open briefs let buyers describe a project; artists respond with pitches and prices. When a pitch is accepted, payment follows the platform checkout flow.

Venue tenders and wall space: venues publish wall opportunities (paid display rent, free loan, or mixed terms). Artists apply with chosen works. Acceptance creates a placement governed by the Artist and Venue agreements and the terms shown on the listing.

9. Timed and competitive sales

From time to time we may run a timed sale, competitive offer period, or auction-style event on the platform. When we do, the rules for that event (start and end time, minimum bid or offer if any, and how the winner pays) will be shown on the event page. The buyer pays the winning price through secure checkout. Platform commission is deducted from the artist's proceeds in the usual way unless the event rules say differently.

10. Art rentals

Home rentals: collectors rent work for agreed periods. Deposits and monthly rent are charged through secure checkout. Commission applies to completed rental payments from the artist's share. Deposit release follows the rental terms you accept at checkout.

Venue display rent: where an artist pays a venue to display work, the amount and schedule are set in the placement or application. Payments run through the platform where configured.

Renters must insure and care for work as described in the order and rental summary. Damage, loss and late return may reduce the deposit.

11. Wall placements and QR labels

An active placement links one artwork to one venue wall for agreed dates. Each placement has a unique QR label for that work. The label must stay with that work. Scans record time, placement and venue for analytics and venue earnings, as described in the Privacy notice. Off-platform sales that sidestep a Prized Art QR listing or placement while one is active may be charged the commission that would have applied.

12. Content you upload

You keep ownership of your images, text and listings. You grant us a non-exclusive licence to display them on the platform, on QR landing pages, and in marketing for Prized Art while the listing or placement is live. You confirm you have the rights you need and that content is lawful.

13. What you must not do

List forged, stolen or misdescribed work.

Harass others, infringe intellectual property, or upload unlawful content.

Attack the site, scrape it at scale, or misuse QR labels.

Take a sale off the platform to avoid commission when the buyer found the work through Prized Art.

14. Disputes

Users should use the in-platform dispute process first. We may facilitate communication and hold payouts. We are not an arbitrator of ownership of art, but we will comply with court orders and binding settlements where required.

15. Our responsibility

We do not guarantee uninterrupted service. We are not liable for losses that were not reasonably foreseeable, for lost profit, or for disagreements between users about art. Nothing here excludes liability for death or personal injury caused by negligence, fraud, or other liability that cannot be limited by law. Our total liability to you for any claim is limited to the fees we earned from you in the 12 months before the claim, except where the law requires otherwise.

16. Changes

We may update these terms. Material changes will be flagged when you next sign in and you may need to accept the new version to continue. We publish the version identifier with each document and keep a record of acceptances.

17. Law and contact

These terms are governed by the laws of England and Wales. Courts in England and Wales have jurisdiction, except that consumers may also bring claims in the courts of their home country. Contact us through the contact page on the site.